Privacy Policy

Last updated: 19 June 2026

Travancore Hearing Solutions Private Limited ("we," "us," "our") operates the website travancorehearing.com. This Privacy Policy explains how we handle information when you visit our site.

1. Information We Collect

This website does not contain any forms and does not directly collect personal information such as your name, email address, or phone number through the site itself.

If you choose to contact us via the WhatsApp or Call buttons on this site, you will be taken to WhatsApp or your device's phone application. Any information you share with us through those channels — such as your phone number, name, or messages — is governed by WhatsApp's own privacy policy in addition to this one, and is used by us only to respond to your enquiry.

2. Cookies and Analytics

Like most websites, we may use standard analytics tools (such as Google Analytics) to understand how visitors use our site — for example, which pages are viewed and how visitors arrive at our site. This data is aggregated and does not personally identify you. You can disable cookies through your browser settings at any time.

If we run online advertising (such as Google Ads), those platforms may use cookies to measure ad performance. We do not share any personal information with advertising platforms beyond what is standard for ad measurement, such as anonymised click data.

3. How We Use Information

Any information shared with us via WhatsApp or phone call is used solely to respond to your enquiry, provide information about our store locations and products, and improve our customer service. We do not sell or rent your information to third parties.

4. Data Security

We take reasonable measures to protect any information shared with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party sites, such as WhatsApp. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.

6. Children's Privacy

This website is not directed at children under 18, and we do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

Travancore Hearing Solutions Private Limited
THS Tower, Civil Station Road, Bank Junction, Aluva, Ernakulam, Kerala – 683101
Phone: +91 99958 46701